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Returns & Refunds

View or download a copy our returns and refunds policy here. The same terms are below for convenience.

 

RETURNS & REFUNDS

If you are not fully satisfied with your purchase from Oi Furniture, you can return your lightly used, undamaged Cellular™ modular seating system to Oi Furniture within 30 days of delivery for a full refund of the merchandise and taxes. 

A Shipping and handling charge of $200 per cell, however, will not be refunded and withheld as part of your refund. You will also be responsible for all related costs to return the goods to our Canadian warehouse located in Winnipeg, Canada. 

Cellular™ must be returned in the original packaging, including base locks, and any other accessories, manuals, and documentation that accompanied your order.

Refunds will be issued after we inspect the returned Cellular™ furniture which will occur within 24 hrs of arrival at our returns facility in Canada. Refunds will be issued in the same method of payment as the original payment. ie. A purchase made with a credit card: a refund will be issued to the original account.

Please email us (return@iLikeOi.com) or call 1-866-947-5871 to request a return authorization number. 

 

Effective January 1, 2015

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